How does a Scrum Master differ from a Project Manager?

Project Managers are traditionally interested in delivery. They build plans. They assign work. They ensure that work is done, tracked and delivered on time.

In complicated environments, most of the variables are known. People know how and when to build bridges and often they know the best way of building those bridges.

In complicated environments, the project manager ensures that the correct team is in place and ensures that each part of the project happens when it is supposed to happen, as it is supposed to happen.

The project manager will communicate progress to project stakeholders and act as an intermediary for all the moving parts of the project.

In complex environments, you cannot know the variables upfront. You don’t know the answers upfront and you can only estimate how long it may take for a solution to be discovered or created.

They do so to help the team make the most of opportunities in the future and build on each success through continuous improvement and empirical learning (that is, learning through doing or observing) within the team environment as well as throughout the organization.

Visit ‘What is a Scrum Team’ if you are interested in how a Scrum Team operates within the Scrum Framework.

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